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Contact Information
Your Name
Email Address
Phone Number

What information do we collect?

We collect information from you when you access benefits through ACI Specialty Benefits.


When registering on our site you may be asked to enter your name, e-mail address, phone number or basic intake information to identify relationship to employee and/or student that carries benefit through their employer/school.  You may, however, visit our site anonymously.


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

·        To personalize your experience: Your information helps us to better respond to your individual needs

·        To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you

·        To improve customer service: Your information helps us to more effectively respond to your benefits requests and support needs

·        To administer a contest, promotion, advertisement, survey or other site feature

·        To send periodic emails with news and updates

The email address you provide for requests will be used to send you information and updates pertaining to your request.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.


We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted in to our Database to be only accessed by those authorized with special access rights to our systems and are required to keep the information confidential. If any information is provided to trusted third parties, it is done at the discretion of our authorized staff.

Do we use cookies?


Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.


We use cookies to understand and save your preferences for future visits.


If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still call ACI Specialty Benefits any time to submit a request over the phone.

Do we disclose any information to outside parties?


We do not sell or trade to outside parties your personally identifiable information. In the future, non-personally identifiable visitor information (such as your age) may be provided to outside parties to offer you a more highly customized user experience via marketing or advertising.


We may occasionally provide your contact information to trusted third parties who assist us in operating the website, conducting our business, or servicing you and your requests. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.


Third party links


Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.